Lynwood Electricals

Privacy Policy

Purpose

This is the Website Privacy Policy for Lynwood Electricals Ltd.

We are a limited company registered in England under company number: 03960886. Our registered address is 102 Lynwood Drive, Worcester Park, Surrey KT4 7AE.

At Lynwood Electricals Ltd, understand that your privacy is important to you and that you care about how your information is used and shared. We respect and value the privacy of everyone who uses our services and will only collect and use information in ways that are useful and consistent with your rights and our obligations under the law.

Our Privacy Notice aims to provide you with key information about:

Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of our Privacy Notice is deemed to occur upon your first use of our Site. You will be required to read and accept this Privacy Notice when signing up for any of Lynwood Electricals Ltd’s services. We reserve the right to update or amend this notice when it is required.

If you do not accept and agree with this Privacy Notice, you must stop using our Site immediately.


Our Data Protection Lead

As we do not collect data on a large scale, we are not required to appoint a Data Protection Officer.

However, to ensure your privacy is protected, our Managing Director is responsible for handling our compliance with data protection law, and for handling all queries from data subjects about their personal data.

For all data related matters, including subject access requests, please contact:

Andy Hutchison
Managing Director
102 Lynwood Drive,
Worcester Park,
Surrey KT4 7AE

Office: 020 8330 5850

Email:andy@lynwoodelectricals.com


The data we collect from you

To make our practices as clear as possible, we’ve provided a breakdown of the data we collect from you. As we develop and add new products or services that require us to collect or handle data differently, we’ll update this section of our Privacy Notice to reflect those changes.

We will never collect or process special category data, or data relating to criminal convictions or offences, from you. Our website is not intended for children and we do not knowingly collect data relating to children.

If you choose not to provide your data, then we may not be able to offer key services to you.

The personal data we would like to collect from you is as follows:

When you

You provide

Via

Lawful basis for collection

Contact us by
phone, email or
via our website

Name
Contact details

-Telephone
 -Email
 -Website

Legitimate interests 

Make an enquiry about our services

Name
Contact details
Bank details
Identification
Leasehold agreements

-Telephone
 -Email
 -Website

In performance of a contract 

Provide services to us or to become a supplier 

Name
Contact details
Bank details
Identification documentation

-Telephone
 -Email
 -Website

In performance of a contract 


Cookies

At present we only use anonymous tracking cookies on our website. If we use any additional third party cookies in the future, we will do so in accordance with current U.K. and E.U. Cookie law. For more information on cookies, please visit ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

What is our lawful basis for processing your data?

We collect and process your data on the following lawful bases:

In the performance of a contract

This means we process your data where it is necessary for the performance of a contract with you, or to take steps, at your request, before entering into such a contract.

With legitimate interests

This means we process your data in the legitimate the interest of our business in order that we may provide to you to the best service/product and the most secure experience. We always consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests.

We will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

You can obtain further information about how we assess our legitimate interests against any potential impact on you, in respect of specific processing activities, by contacting our Managing Director on the details provided in this privacy policy.

In any instance where we’re processing your data based on legitimate interests, you still have the right to object to your data being processed in that manner. To do this please contact our Managing Director.

To comply with a legal or regulatory obligation

This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation.

With your consent

This means we’ve asked for your explicit consent to process your data in a certain way, and you’ve provided it.

To protect the vital interests of a data subject

This is in the rare situation where vital interests of yourself or another person needs protecting.


Who we share your data with

We employ the services of a small group of trusted data processors to enable the smooth running of our business and only process your data in line with our explicit instructions.

We will never share or sell your data to any other company for commercial gain. We only ever “share” or transfer your data as part of our own, core processing activities. So, for example, by using a card payment processing provider to take payment for goods or services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


International Transfers

We only transfer your data outside of the European Economic Area (EEA) when the third-party provider participates in and has certified its compliance with the EU-US Privacy Shield Framework.


Data Security

Your privacy is important to us, so we take all reasonable and proportionate steps to protect your personal information by:


Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting or reporting requirements. If you would like more specific information on our data retention periods, please contact our Managing Director.


Your rights

We fully support your rights and we always seek to uphold them. However, if you ever feel this is not the case please contact our Managing Director, to discuss the matter further.

At any point you can exercise your:

We do not currently use any automated profiling of any description.

In the event you’re unhappy with the way we’re processing your data please contact our Managing Director.

In the event we refuse to your rights in any way we will provide you with a reason why. You will then have the right to complain to the supervisory authority as outlined below.


Complaints

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance, contact us:

Andy Hutchison
Managing Director
102 Lynwood Drive,
Worcester Park,
Surrey KT4 7AE

Office: 020 8330 5850

Email:andy@lynwoodelectricals.com

If this does not resolve your compliant to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the United Kingdom’s Supervisory Authority.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 0303 123 1113

Email: ico.org.uk/global/contact-us/email


Accreditations

Registered Member ECA ROSPA Safe Contractor Approved ConstructionLine Gold Member

Contact Us

Lynwood Electricals Ltd, 102 Lynwood Drive, Worcester Park, Surrey KT4 7AE

Telephone: 020 8330 5850

Fax: 020 8330 5850